Privacy Notice
At The Fun Vault, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This privacy notice outlines how we collect, use, and safeguard the details you provide when using our website or making purchases. We aim to maintain transparency about our data practices to help you feel confident in your online experience with us. Please read on for a detailed breakdown of how we handle your credit card information, personal data, and any enquiries regarding our privacy policies.
Credit Card Details
All credit card details are securely transmitted using SSL encryption to the merchant processing site. Credit card transactions are processed immediately, and we do not retain any electronic or printed copies of your credit card details.
What Personal Information Do We Collect and Store?
To process your orders and provide customer service, we collect your name, address, phone number, and email address. We do not use this information for any purposes other than fulfilling your order and providing related services. Your details may be shared with third-party providers, such as shipping and warranty partners, to fulfill your orders. These third parties are required to handle your information in accordance with our privacy practices.
Use of Personal Information
Your personal information is used to process orders, offer customer support, and send marketing communications if you have opted in to receive them. We respect your privacy and ensure your details are only used for these purposes.
Disclosure of Personal Information
We may share your personal information with trusted third-party service providers for the purpose of processing orders and delivering products (such as Australia Post). These third parties are required to comply with stringent privacy standards to protect your data.
Storage and Security of Personal Information
We take appropriate physical, electronic, and managerial measures to ensure your personal information is securely stored and protected from unauthorised access. We implement industry-standard practices to safeguard and secure the information we collect online.
Access to and Correction of Personal Information
You have the right to access and correct your personal information. If you wish to update or correct your details, please contact us at HERE.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website https://www.thefunvault.com.au. By using our site, you consent to the use of cookies as outlined below.
> What Are Cookies?
Cookies are small text files placed on your device when you visit our site. They help us recognise your device and remember your preferences or past activities.
> Types of Cookies We Use:
- Necessary Cookies: Essential for the functioning of the website. These allow you to navigate and use core features such as secure areas.
- Performance Cookies: Help us analyse site usage, identify errors, and improve performance (e.g., Google Analytics cookies).
- Functionality Cookies: Remember your preferences (such as language or region) and personalise your experience.
- Targeting/Advertising Cookies: We do not use third-party targeting or advertising cookies.
> Managing Cookies:
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of some features on our site.
Your Consent
By continuing to use our site, you consent to our use of cookies as described. If you do not agree, you can disable cookies in your browser settings or refrain from using the site.
Marketing Communications
You may opt-in to receive marketing communications from us. If you no longer wish to receive such communications, you can unsubscribe at any time using the link provided in our emails.
Third-Party Websites
Our website may include links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed on how we are protecting your information.
Contacting You
We will only contact you if you have asked a direct question or to inform you about the progress of your order. Any newsletter sent will include instructions on how to unsubscribe from future emails.
Contact Information
If you have any questions or concerns about our privacy practices, please contact us HERE.
Complaints Handling
If you believe we have violated your privacy rights, please contact us to address your concerns. You can also contact the Office of the Australian Information Commissioner for further assistance.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
If you have any questions about our privacy practices, please reach out to us HERE. Thank you for trusting The Fun Vault with your personal information—we’re dedicated to keeping your data safe and secure.